HVAC companies have experienced a significant rise in crime rates in recent years, with criminals not only targeting precious materials and equipment, but also technicians. With volatile economic conditions fueling…
Scheduling and Dispatch Software
Keep your business running efficiently while managing your technicians’ job schedules and dispatching directly through FieldPulse’s software. Scheduling appointments after an estimate has been approved has never been easier. Tackle as many jobs as you can handle without ever overbooking, and keep track of everything from notes to photo uploads directly from the app.
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Field Service Scheduling Software
FieldPulse simplifies complex schedules with ease, utilizing our multiple view options ranging from daily agendas, gantt charts, and map plots by day, week, month, list, dispatch, or team member.
With FieldPulse, you can keep details like job notes, comments, files, and photos on hand so your techs have all the information necessary to do their job. Assign jobs to individuals or teams you create, and automatically notify them about scheduled appointments with real-time email or app updates. Keep track of all the nitty gritty details about every job with additional custom fields like gate codes, tags, and forms, and even transfer these files when your customer books your next gig.
FieldPulse offers easy templating with job type, location, billing, and notes, to make filling out information for each and every job a breeze — even recurring jobs! No matter if you assign that customer the same tech or a different one every time, none of your related comments, files, or photos will get lost in the shuffle.
Field Service Dispatch Software
With route planning, you’ll get the most out of your technicians’ travel time. Simply add the job’s location and time, and FieldPulse will do the rest. Save on everything from gas to overtime, while simultaneously ensuring a happy customer, every time.
Keep track of where your techs are located with FieldPulse’s GPS Tracking feature. With this feature, you’ll get a bird’s eye view of all your techs’ activities. Route planning becomes a breeze when you give your techs one-click-navigation. Check in when they arrive at jobs, track how long each job takes, and monitor how many of their appointments had late arrival times. With this information, you’ll be able to better prepare for the unexpected.
Rest easy with FieldPulse’s real-time updates, knowing that your entire team is on the same page. Stay in the know with FieldPulse by seeing when your technicians clock in and out for easy time tracking. When it’s this easy to manage all your techs, you’ll have time to focus on the more important aspects of running and growing your business.
With FieldPulse’s User Management, managing a team has never been easier. As the admin, you can break your workforce up into teams, assign responsibility to specific teams for certain tasks, and allocate their time accordingly.
You can also appoint team managers that are able to schedule jobs for your techs, track their time, and assign job information and customer info directly. With FieldPulse, your techs can easily send customers templated SMS notifications with reminders, ETAs, and even their location tracking, directly from the app.