Partners

FieldPulse Launches New Integration with Free2Grow Using AI Voice Technology

Through this partnership, we’re expanding our offering of automation and workflow management technology that optimizes resource allocation within field service organizations. Working with AI-driven partners like Free2Grow enables us to build a reliable, robust FSM platform that integrates emerging technology, allowing customers to explore features that enhance efficiency and customer satisfaction.

Nov 18, 2024

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We’re excited to announce our latest integration partnership with Free2Grow, bringing advanced AI-powered voice capabilities to the FieldPulse platform. This integration helps trades professionals save time with automated, AI scheduling for standard service calls -- ensuring that their office team is always equipped to handle peak call times and after hours support.

Through this partnership, we’re expanding our offering of automation and workflow management technology that optimizes resource allocation within field service organizations. Working with AI-driven partners like Free2Grow enables us to build a reliable, robust FSM platform that integrates emerging technology, allowing customers to explore features that enhance efficiency and customer satisfaction.

What is Free2Grow?

Free2Grow is an administrative solution that specializes in communication and customer managment for service-based companies. Free2Grow offers 24/7, fully-customizable AI Voice solutions for home service businesses, featuring a proprietary AI Voice tool that’s fully integrated with FieldPulse.

"Free2Grow is beyond excited to take the next step in its ongoing partnership with FieldPulse. FieldPulse has been quick to realize the long-term value of implementing AI Voice and has worked closely with the development team at Free2Grow to build an integration that will drastically drive value for the home service owner-operator. Through this integration partnership, Free2Grow can focus on delivering a best-in-class client onboarding experience along with constantly improving AI Voice solutions."

Charlie Felker, Free2Grow CEO

How does the FieldPulse-Free2Grow integration work?

The integration manages both inbound and outbound calls, creates custom scripting and workflows, provides after-hours support, and books appointments directly within FieldPulse. During onboarding, Free2Grow personalizes its AI Voice solutions to align with your business, ensuring workflows and scripting reflect how you use FieldPulse, delivering a top-tier client experience with continuously improving AI technology.

See how the FieldPulse and Free2Grow integration works here .

Benefits to Expect from the Integration:

  • Never miss a call with 24/7 availability through inbound call handling.
  • Ensure continuous support after hours or during peak times with overflow coverage.
  • Customize your customer interactions using tailored or existing scripts.
  • Utilize after-hours scheduling & dispatching.
  • Easily schedule jobs within FieldPulse using the AI Voice tool.
  • Keep your team updated with detailed call summaries sent via text or email to office staff or management.

By combining FieldPulse's robust field service management capabilities with Free2Grow's AI Voice technology, field service professionals can increase efficiency, enhance customer satisfaction, and see their business grow. Click here to learn more and experience the benefits firsthand!

How much will you grow?

See how FieldPulse can take your business further.