FieldPulse Announces New Integration with XAPP AI to Drive Revenue and Efficiency
This integration combines XAPP AI’s innovative AI-powered self-service solutions with the power of FieldPulse’s field service management platform to help businesses streamline operations, improve customer engagement and interaction, and enhance customer satisfaction.
Jan 27, 2025
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We’re thrilled to announce our new integrated partnership with XAPP AI, designed to revolutionize how home and field service businesses capture leads, schedule jobs, and engage customers. This integration combines XAPP AI’s innovative AI-powered self-service solutions with the power of FieldPulse’s field service management platform to help businesses streamline operations, improve customer engagement and interaction, and enhance customer satisfaction.
What Does This Integration Offer?
With this new integration, businesses can now take advantage of XAPP AI’s 24/7 self-service agents for lead capture and job scheduling , all seamlessly connected to FieldPulse. XAPP AI’s intelligent virtual agents, trained on your specific business and industry knowledge, will instantly respond to customer inquiries, capture leads, and even schedule jobs—automatically populating your FieldPulse instance for easy job tracking and management.
Key Features of the XAPP AI Integration:
24/7 Customer Support Across Channels: Engage customers on your website, social media, and search platforms with AI-driven tools.
Lead Capture and Booking Automation: Streamline scheduling and capture valuable leads effortlessly through AI for Reserve with Google, Social (Facebook), Web Chat, and Search.
Consistent, Efficient Experience: Deliver seamless interactions that enhance customer satisfaction while improving team productivity.
Watch the FieldPulse x XAPP AI integration in action.
Why XAPP AI and FieldPulse Partnered
“Over 55% of consumers begin their journey with a search long before they’re ready to book a service. Our partnership with FieldPulse allows us to capture that intent and convert it into real bookings 24/7. This integration enables homeowners to seamlessly transition from discovery to scheduling with no friction, while businesses can manage everything within FieldPulse’s robust platform. Together, we’re driving revenue and efficiency for home service professionals.”
- Adam Tiberian, VP of Sales, XAPP AI
"FieldPulse is thrilled to partner with XAPP AI to bring an exciting new solution to the trades industry. By integrating XAPP AI’s cutting-edge conversational AI into our platform, we’re enabling field service businesses to capture leads, schedule jobs, and respond to customers around the clock. This partnership is about making businesses more efficient, responsive, and ready to grow. Together, we’re delivering tools that simplify operations and create exceptional customer experiences every step of the way."
- Gabriel Pinchev, CEO, FieldPulse
Looking Ahead
This partnership is just the beginning of what’s to come as we continue to innovate and provide field service businesses with the tools they need to succeed in an increasingly digital world. By combining XAPP AI’s expertise in customer communications with FieldPulse’s industry-leading field service management platform, businesses can enhance customer engagement, increase revenue, and achieve new levels of operational efficiency.
Learn more about and sign up for the XAPP AI integration with FieldPulse.
About XAPP AI: XAPP AI is an industry-leading provider of conversational AI solutions, specializing in self-service tools that empower businesses to engage with customers in real-time across multiple channels. XAPP AI’s solutions streamline customer service, enhance sales, and ensure a seamless customer journey that increases conversion rates.
About FieldPulse: FieldPulse is the #1 rated field service management software, offering powerful tools designed to help field service businesses streamline operations, increase revenue, and improve customer service. With FieldPulse, businesses can manage everything from scheduling and invoicing to customer communication and dispatch, all in one easy-to-use platform.
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